jp99Privacy Policy

This page describes what we collect when you use jp99 and how we keep that data protected. We collect personal information only to operate our platform, verify your identity, process your payments, and provide customer support. We do not sell your data to third parties, and we encrypt all sensitive information.

Our privacy practices reflect our commitment to transparency. When you open an account on jp99, you provide your email, phone number, and identity documents (national ID or passport). We use this information to verify your eligibility, comply with anti-money-laundering regulations, and enable deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. We also collect gameplay data — which games you play, your session times, your account balance — to improve our platform and detect fraud.

This policy explains exactly what we collect, how we use it, who has access to it, and what rights you have. If you have questions about your data or how we handle it, our support team is available in English and Indonesian.

What Data We Collect on jp99

We collect data in three categories. First, account information: your email, phone number, password (hashed, never stored in plain text), date of birth, and full name. Second, identity verification documents: scans of your national ID or passport, and proof of residence (utility bill or bank statement). Third, gameplay and transaction data: which games you play on jp99, your session times, your wagers and winnings, your deposits and withdrawals, and your account balance history.

We also collect technical data: your IP address, browser type, device type, and operating system. This helps us detect fraud, prevent unauthorized access, and optimize our platform for different devices. We use cookies to remember your login session and your language preference. You can disable cookies in your browser settings, though this may limit some jp99 features.

We do not collect data beyond what is necessary to operate jp99. We do not track your browsing history outside our platform, and we do not use your data for marketing purposes without your explicit consent. If you opt into promotional emails, you can unsubscribe at any time by clicking the unsubscribe link in the email.

• 1
  Account InformationRegistration

  Email, phone, password, date of birth, full name. Used to create and manage your jp99 account.

• 2
  Identity DocumentsVerification

  National ID or passport, proof of residence. Used to verify your eligibility and comply with anti-money-laundering law.

• 3
  Gameplay and Transaction DataOperations

  Games played, session times, wagers, winnings, deposits, withdrawals, balance history. Used to operate jp99 and detect fraud.

• 4
  Technical DataSecurity

  IP address, browser type, device type, operating system. Used to prevent fraud and optimize platform performance.

How We Use Your Data on jp99

We use your data for five primary purposes. First, account management: we verify your identity, manage your login sessions, and process your account requests. Second, payment processing: we share your payment information with our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to enable deposits and withdrawals. Third, fraud prevention: we analyze your gameplay patterns, transaction history, and technical data to detect suspicious activity and protect your account.

Fourth, legal compliance: we retain your identity documents and transaction history to comply with anti-money-laundering regulations and respond to legal requests from authorities. Fifth, customer support: we use your account data to assist you with questions, resolve disputes, and improve our service. We do not use your data for any other purpose without your explicit consent.

Data Storage and Security on jp99

We store your data on encrypted servers located outside Indonesia. Your identity documents are encrypted and stored separately from your account information. Your password is hashed using industry-standard algorithms and cannot be recovered by jp99 staff. If you forget your password, we send you a secure reset link via email.

We maintain strict access controls. Only authorized jp99 staff can access your personal data, and only for legitimate business purposes. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) have access to your payment information only, not your identity documents or gameplay data. We conduct regular security audits and penetration tests to identify and fix vulnerabilities.

We retain your data for as long as your account is active, plus seven years after closure to comply with anti-money-laundering regulations. After seven years, we delete your personal data except where required by law. You can request deletion of your account and associated data at any time by contacting our support team.

Your Rights and Data Access on jp99

You have the right to access, correct, and delete your personal data. You can view your account information, identity documents, and transaction history by logging into your jp99 account. If you notice an error in your data, contact our support team and we will correct it within 48 hours. If you wish to delete your account and all associated data, submit a request to our support team and we will process it within 30 days, subject to legal retention requirements.

You also have the right to data portability: we can provide your account data in a machine-readable format (CSV or JSON) so you can transfer it to another service. You have the right to object to certain data processing, such as marketing emails. You can unsubscribe from promotional communications at any time by clicking the unsubscribe link in the email or contacting our support team.

Data Access

You can view your account information and transaction history by logging into jp99. Contact support to request a full data export.

Data Correction

If your account information is incorrect, contact support and we will correct it within 48 hours.

Data Deletion

You can request account deletion at any time. We will delete your data within 30 days, subject to legal retention requirements.

Marketing Opt-Out

Unsubscribe from promotional emails by clicking the unsubscribe link in the email or contacting support.

Cookies and Tracking on jp99

We use cookies to remember your login session, your language preference, and your account settings. These cookies are essential for jp99 to function. We do not use cookies to track your behaviour outside our platform. You can disable cookies in your browser settings, though this may prevent you from logging into jp99 or accessing certain features.

We do not use third-party analytics tools that track your behaviour across the internet. We use only first-party analytics to understand how players use jp99 — which games are popular, which payment methods are preferred, which regions have the most active players. This data helps us improve our platform and optimize our tournament schedule around Liga 1, Piala Indonesia, Piala AFF, and other major events.

Contact and Data Protection Officer

If you have questions about our privacy practices, or if you wish to exercise your data rights, contact our support team. We are available in English and Indonesian via email and live chat during business hours. We respond to all data requests within 48 hours. Players in Jakarta, Surabaya, Bandung, Medan, and Semarang can reach us through the same support channels.

We at jp99 take your privacy seriously. This policy reflects our commitment to transparent data handling and your control over your personal information. We will update this policy if our practices change, and we will notify you via email of any material changes. Your continued use of jp99 after a policy update constitutes acceptance of the new terms.